FAQ'S

You can directly call on our organization's numbers (9320172800/ 8050085006) to request a Quotation or you can just visit our website (www.pcpackersmovers.com) to request a quotation. Our customer service employee will send you a quotation immediately as soon as you place the request and explain the procedure to you.

We take a token amount for booking confirmation as per the agreement. It will be deducted from the total amount specified in the invoice. We accept the token amount transferred in the company's account only which can be made via Gpay, Phonepe or Account transfer.

You can definitely do so. However, extra costs for the extra point of delivery or pick-up will be levied accordingly. Our team will provide you with the additional cost incurred at the time of booking.

First of all, you are required to raise a cancellation request through the customer care number available on our website. Cancellation will then be approved as per the terms and conditions. A cancellation fee would also be applicable.

Yes. Perfect Cargo Packers and Movers provide all types of transportation services such as Packing, Loading, Unloading, Transportation, Insurance, Warehousing, etc.

You need to make an advance booking at least one or two day prior to the time of pick up.

In case of Advance booking customers have to pay a token amount via Gpay/NEFT/ IMPS/ PAYTM/ACCOUNT TRANSFER for booking confirmation. Once the truck arrives at the pickup location, customers have to pay 80% at the time of pick up and balance amount at the time of arrival before unloading.

No, the Website/ App gives Estimate cost & the final fare will be shared by our executive after verification of your pickup and drop location, weight, material details etc.

One of our executives will call you back to verify your information. After confirmation of details, the customer has to deposit the booking/ token amount only in Perfect Cargo Packers and Movers account for final vehicle placement. For any queries related to booking kindly email us at pcpm.mumbai@gmail.com or call at 9320172800/ 8050085006.

If the truck has reached client location and there is delay in loading per day, waiting charges range from 1000 to 5000 depending on vehicle type , if the vehicle is not loaded and returned empty, the customer is liable to pay driver fuel charges and waiting charges.

You will receive an auto-generated invoice on your registered e-mail ID once the consignment has been delivered. You will also get a hardcopy of the invoice at the time of delivery.

Perfect Cargo Packers and Movers adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap,we ensure our client speedy settlement of their claims from the insurance company with whom we have long association and understanding.

Perfect Cargo Packers and Movers advises the clients not to shift fast-perishable and food-items such as Vegetables, Fruits, Flowers, Ghee, Pickles etc. as these may spoil your other valuable items. However, we do make arrangements for shifting grocery household items in sealed boxes as per the requirements of the clients.

Yes, we can surely do this. Our executive will address these questions.

Yes, Perfect Cargo Packers and Movers values the client and his precious belongings. We have GPS enabled vehicle carriers to load the car in your presence and similarly deliver it to your new destination.